Shipping policy

Thank you for shopping with Miena Jewels. Below are the details of our shipping and delivery process.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery times:

  • Metro cities: 2–5 business days

  • Other locations: 3–7 business days

Delivery timelines may vary depending on courier availability and location.

3. Shipping Charges

  • Free shipping may be offered on selected orders or promotional offers.

  • Standard shipping charges may apply depending on order value and location.

Shipping charges (if applicable) will be shown at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

5. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions

  • Courier service issues

  • Government restrictions

  • Unforeseen logistical delays

We will do our best to keep you informed.

6. Incorrect Address

Customers are responsible for providing correct shipping details. We are not responsible for orders delivered to incorrect addresses provided during checkout.