Privacy Policy

At Miena Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Payment Information
Payments are processed securely via third-party payment gateways. We do not store your card or payment details on our servers.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

This information helps us improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Send promotional offers (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share necessary information with:

  • Payment processors

  • Shipping and logistics partners

  • Website analytics providers

This sharing is strictly for fulfilling your order or improving our services.

4. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

All transactions are processed through secure encrypted payment gateways.

5. Cookies

Our website may use cookies to enhance browsing experience, remember preferences, and analyze website traffic.

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

Please contact us if you wish to exercise these rights.

7. Changes to Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page.